Basic Maintenance Plan
With a basic maintenance plan from Speak Geek PCS, your operating system and hardware will be completely covered. You will also have discounted labor charges for such things as virus remediation, app support, and other services.
Quality parts will be obtained for everything that you need and there will be no labor costs involved with installing parts or bringing equipment in to be repaired.
Your Basic Maintenance Plan includes:
Virus and spyware protection
Application service support
Remote IT customer support
4 Hour response time for emergencies
Quarterly Maintenance (Updates, virus removal, etc)
If we need time to fix something, we will provide you with equipment to use at no cost to you. This includes computers, printers, and peripherals. We will even transfer data over for you so you can get back to work quickly.
Our computer maintenance program is designed to provide you with a high level of service and support. You won’t pay labor for parts installation and we will ensure you get the best parts for your computer, printers, and peripherals.
There’s no reason why you should be dealing with computer issues on your own when we are just a phone call away. We pride ourselves on a prompt response. We can handle some issues in a remote capacity. If we cannot fix it online, we will send a technician out to you quickly so the issue can be resolved and you can get back to work.
Our basic maintenance plan does include labor charges for added services that include support and remediation of viruses and spyware, application support, remote server support, and network integration. We provide you with a discounted rate for labor at $69 per hour with a 2 hour minimum for our senior staff members and $59 per hour for our break/fix technicians.
Throughout the Twin Cities Metro, we have become the go-to company for technical repairs on computers and networks. You will find that our maintenance plans are competitively priced and offer more features than what others offer.
For more comprehensive coverage, you can also look into our Premier Maintenance Plan.
Contact us today for a quote and find out how the basic plan can provide you with a higher level of coverage than you have right now. You can protect yourself against issues with a little bit of maintenance. It’s more affordable than you might think.